Health Insurance Resources
Current websites and contact information for selected health plans and benefits organizations. For plan-specific member questions, the telephone number on the member ID card is usually the most accurate contact.
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Aetna
Website: www.aetna.comGeneral corporate contact: 800-872-3862Aetna directs members to call the Member Services number printed on their ID card. -
AllianceBenefits LLC
Website: alliancebenefits.comCorporate office: Maple Lawn Boulevard, Maple Lawn, MD 20759 — 410-792-0706Maryland sales: 202-309-9822DC and Virginia: 10400 Eaton Place, Suite 400, Fairfax, VA 22030 — 703-828-4960 -
AmeriHealth Caritas District of Columbia
Website: amerihealthcaritasdc.comOffice: 1250 Maryland Avenue SW, Suite 500, Washington, DC 20024Behavioral Health Prior Authorization: 877-464-2911 -
CareFirst BlueCross BlueShield
Website: www.carefirst.comBaltimore Engagement Center: 1501 South Clinton Street, Baltimore, MD 21224CareFirst Administrators—Maryland: 410-528-2222CareFirst Administrators—Virginia: 3060 Williams Drive, Suite 200, Fairfax, VA 22031 — 703-934-6200CareFirst directs members to the Member Services number on the back of their ID card. -
DC Health Care Alliance
Website: DC Health Care AllianceEnrollment and plan assistance: 1111 14th Street NW, Suite 720, Washington, DC 20005 — 202-639-4030 or 800-620-7802Public Benefits Call Center: 202-727-5355 -
Humana
Website: www.humana.com/contact-us -
Kaiser Permanente—Mid-Atlantic States
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Optum
Website: www.optum.comCorporate switchboard: 888-445-8745 -
UnitedHealth Group
Website: www.unitedhealthgroup.com -
UnitedHealthcare
Website: www.uhc.com/contact-usMembers should use the number on their ID card; providers should use the plan-specific contact listed in the UnitedHealthcare provider portal.